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Email Etiquete in the Real World
Emails, they are everywhere these days from
lengthy ones to family members, to short ones within the business
community. In the business world, they can
be a way of introducing ourselves to new clients or send messages to current
clients. But given our busy world and
most people’s short attention span these days how can you pack maximum punch
into minimum words in your business emails?
Business etiquette on an email is as
necessary as in its snail mail letters predecessor. Emails these days seem to be taken as more
casual than the regular everyday business letter since it has qualities of
immediacy, availability and ease of use, but this doesn’t make any less
professional than its snail mail counterpart.
Short emails that are right to the point
are generally best. Ones that are
grammatically correct with proper spelling are a necessity as well as per any
for of communication, but there are a few things that can only pertain to
emails.
The subject line is one of the most
important part of your email. Before it
is open, the subject line is the attention grabber so just a hi or a hello
often won’t do. It’s best to summarize
your subject in one sentence and use that in the subject line.
Although the email is less formal, make
sure to personalize it. Write ‘Dear
Bob’ just as you would a letter. Also,
I can’t emphasize enough to check spelling and grammar (most programs have spell
and grammar checks – use em!)
Another thing that I read about emails that
made me chuckle was don’t write anything in an email that you don’t want to see
up on a billboard, meaning that once it leaves your box, you never know where
it will end up. When previewing your
email before sending, make sure the person you are sending it to, that their
address is complete; you have put in all the attachments you want to send; your
tone is professional, your spelling and grammar are correct and that you have
all the information in that is required.
Emails are a quick way of making a first,
second or third impression and can be a powerful business tool when used
correctly. The women who use email
correctly will see the positive end result.
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